Delivering a world class customer
experience while ensuring quality of care.

Offering around-the-clock member support, eligibility/benefit verification and network
referrals through our multilingual call centre, Olympus is always on hand.

Applying for Reimbursement

In the case where you have had to pay for a medical service that is a covered benefit under your insurance policy, you will be required to submit your receipts, the original bill from the provider where it shows your payment, and the completed and signed claim form. It is recommended that you keep a copy of all documents submitted to your insurer for your records.

It is important to note that reimbursements are handled in the country where you are insured and inquiries should be made by calling the phone number on the back of your insurance identification card or by e-mail to your insurer directly. This information should be mailed to the address listed below. Oympus would be happy to assist you by forwarding your reimbursement documents to your insurance company.

Aviva and Olympus are dedicated to assuring that you gain access to health care in the U.S. in an efficient and cost effective manner. Aviva has chosen Olympus because of its unique customer services and we look forward to providing those for your convenience.

Please feel free to use the dedicated address or contact numbers for any questions you might have at any point during the process.

Olympus Managed Health Care, Inc.

777 Brickell Avenue, Suite 410
Miami, FL 33131
1-800-649-0729
1-305-459-4878
Email Address: [email protected]


Forms

International Solutions claim form